Order Processing & Shipping

Shipping in Singapore is priced at S$5 for orders below S$50 and S$8 for orders between S$50 to S$100. Free shipping for orders above S$100.

Shipping in Malaysia is priced at S$8 for orders below S$200. Free shipping for orders above S$200.

Our products are located either in our retail store or warehouse. As such, we require 1-3 working days to consolidate, process and pack orders and an additional 1-3 working days to deliver the package.

If your order is urgent, please contact us first or visit our retail store for immediate purchases.

Need to return items?

We offer a 7-days exchange policy. We do not offer any refunds.
The item must be unused and in the same condition that you received it in the original packaging.

Please send us an email with your receipt at info@bokitta.sg to request the exchange.

Note: Sale items are not eligible for refunds or exchanges.